Irene Ricci’s condo unit flooded in March 2022. She thought everything would be looked after, but said she was told she would have to pay an additional $27,657 to cover the costs of the damage.
"My heart sank. That's a lot of money, that's serious money," said Sandra Ricci who helps her mother Irene Ricci with her Etobicoke, Ont. condominium unit.
Irene Ricci did have condo insurance for her unit and her building had insurance to cover the common elements. But about two years ago, the building raised its deductible, which the Riccis said they weren't aware of. “In the case at hand, the Condominium Corporation bylaw section 12.3 allows the corporation to recoup expenses incurred for damages originating in a unit or caused by a unit owner,” Tom Womack, Director of Public Relations with Associa – the parent company for Wilson Blanchard Management that manages Ricci’s building – told CTV News Toronto in a statement.
"Any changes to the deductible or the insurance details must be sent to owners within 30 days. It’s important to make sure you go through all documents you receive,” said CAO CEO Robin Dafoe.
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