Tim Hortons has issued an apology to guests after a video shows a mouse scurrying across a Napanee, Ont., restaurant’s food preparation counter.
The video, which has been viewed 1.8 million times after first being posted to TikTok last week, shows the rodent exploring the kitchen area and eventually diving nose-first into a steel food and beverage container. The incident occurred near a rack of beverage syrups and next to what appears to be a coffee preparation area.The Tim Hortons store has since been closed for “deep cleaning” and a consultation with a pest control company, according to the restaurant chain.
“Nevertheless, we have zero tolerance for these types of issues and immediately ordered that the restaurant be closed,” the statement continued.
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