People living with disabilities are being coerced into rented accommodation by unscrupulous operators who can drain their NDIS funding and leave them with little, if any, support.
One of the owners of Sydenham Grace, Parvinder Kaur, said the boarding houses were closed down over "allegations".
In the meantime, complaints to the Commission are soaring, up more than 40 per cent last year to 16,305.Adele Leicester has felt abandoned by the Commission in her fight to keep her 32-year-old daughter Ashlee safe.Ashlee lived in a group home with four other residents on the NSW Central Coast under an NDIS provider. She has cerebral palsy, a severe intellectual disability and is non-verbal.
"And once I spoke with her, I said, 'Ashlee needs to go to the hospital' and she said, 'No, Ashlee's going to the day program'." Worried she wasn't aware of other incidents, Adele started pushing for answers from Lifestyle Solutions. "No one was helping her. No one. You know … imagine living like that, and she couldn't tell anyone. She, she couldn't speak. She couldn't let us know."Adele made a formal complaint to the NDIS Safeguards Commission, forwarding them photos of the injuries to Ashlee and the incident reports, hoping they would take action against the home."Following that, there was also a range of compliance actions," Commissioner Tracy Mackey said.
Adele eventually got enough NDIS funding to move Ashlee into her own accommodation with one-on-one care. She can no longer live in a group home due to her extreme anxiety.
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