A devastated West Australian teen who says she was swindled out of $37,000 has revealed why she may never see a cent of it again. 7NEWS
Aurora Casilli, from Albany in the state’s Great Southern, had hoped to use the money she’d accumulated through working multiple jobs and diligent saving on a house deposit or future studies.
“Once I transferred the money, they hung up on me. Turns out all along I was speaking with the scammers.” “I have done everything I possibly could,” Casilli said, adding that she had to make her own follow-up calls to NAB where she was told informally the investigation was over.Casilli, right, says she’s exhausted every avenue.In an official response to the teen, NAB claimed it is “not liable” for the loss because the payment had been authorised by Cassili and it even argued she was not a victim of a scam.
“That money was for my first home deposit or for me to start studying at university and move but now I have lost everything,” Casilli said. “If someone is ever unsure if the person contacting them is from NAB, they should hang up, and call NAB on the number found on the back of their card. “We encourage everyone to remain vigilant and alert to keep themselves safe from scams. We have a dedicated team that monitors customers’ accounts 24 hours a day, seven days a week for suspicious activity, provide training to our bankers and run customer education webinars with tips and advice on what to look out for.”
The ACCC says “these scams are a sophisticated form of phishing and are designed to trick victims into contacting the scammers”.
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