Over the past week, we were looking for condos that had negative reviews, and the possible reasons. It occurs to me upon reading the comments, that a lot of this revolves around 'rude security guards', or 'rude management' (and for the most part, when people say rude management, they often mean it was a guard who was rude to them)....
Over the past week, we were looking for condos that had negative reviews, and the possible reasons. It occurs to me upon reading the comments, that a lot of this revolves around "rude security guards", or "rude management" .
Another recent case involved a security guard getting punched and even had a chair thrown at him. It seems though, that it wasn't an unprovoked attack, as the same security guard is also under investigation for hurting an 11-year-old child. There is, at heart, a counterintuitive element to paying someone to enforce laws on you. To use an analogy, very few drivers with fines would call themselves happy customers of the traffic police.
There are, also, residents who think of security guards as if they're some kind of private mercenary company. To them, the condo guards are meant to help them against others , not to be the ones who are working "against" them.Why are condo security guards so "ngeow" or "on the ball"? The answer may be your own condo management.If the security team allows visitors to park in the wrong lots, and don't wheel clamp them, then the security company pays fines.
This has resulted in a bizarre police-and-thief scenario, where condo management is constantly trying to "catch" security doing the wrong thing. The problem is, that this reduces the flexibility given to security guards, which may be needed in dealing with residents.
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