How has your life experience made you the leader you are today? I have had an amazing career to date – one that has taken me to more than 120 countrie...
This week, SunBiz sits down with Pos Malaysia Bhd group CEO Charles Brewer as he shares his thoughts and view with usI have had an amazing career to date – one that has taken me to more than 120 countries and presented unfathomable opportunities to witness “life”. These opportunities included stints in Africa, the Americas, the Middle East, Europe, and, of course, the Asia Pacific region and Malaysia.
The landscape continues to evolve rapidly, with growing customer and employee expectations. Consequently, I anticipate that the upcoming years will bring even more profound changes – an influx of competitors, elevated customer demands, and most critically, employees who will continue to demand more from their employers.
We are already in that revolution. If you look at, and as an example the digital transformation that is occurring across industries, with the accelerated use of AI, AR, RPA, robotics, etc, we will see a vastly different and more digital landscape going forward. The rate of change and innovation will only accelerate.
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