Some ocbcbank customers get multiple SMS alerts, duplicate transaction records; account balances not affected
A FEW hundred OCBC Bank customers received multiple SMS alerts and noticed duplicate transaction records on their Internet and mobile banking devices on Thursday night .
OCBC Bank said at around 11.45pm on Thursday that it had fixed the issue of multiple SMS alerts, but added it would temporarily disable Internet and mobile banking services for an hour to remove duplicate transaction records. User Guoliang said that he received more than 20 SMS alerts at once for a previous transaction he had made.
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