The Singaporean guest who was caught on video ranting at a Doulos Phos The Ship Hotel staff member in Bintan has shared his side of the story with Stomp. Calling himself 'Mask Crusader', he wrote in an email to Stomp that he wanted readers to 'have a more complete and accurate picture of what happened'. He said: 'As the Caucasian...
"If you listen carefully to the exchange and from the screenshots that 'Dan' had shared of a private conversation that he had with the hotel to continue probing into a matter that had nothing to do with him.
"However, they returned with the hotel owner to hammer on my door again and he raised his voice at me when I asked him why they can't wait until the next morning since she is already safely back in her room and I had already asked them not to disturb our rest earlier?"The rude and arrogant Singaporean owner of Doulos Phos Hotel in Bintan who insisted a power outage was not their responsibility and then woke their guests up at 3am for a non emergency "out of concern"...
"We decided to check out and forego the breakfast that we had already paid for to spare ourselves any further distress. "While waiting for our transport to take us away from the hotel, the hotel owner ordered his security to physically push me out of the hotel lobby instead of allowing us to wait in the lobby despite the fact that both my elderly parents have mobility issues in addition to the baggage and young kid that I was also managing."To be clear. I had already fully paid for the accommodations upon check-in.
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Bintan hotel guest shares his side of story: Man 'pointed his middle finger at us', used F-wordThe Singaporean guest who was caught on video ranting at a Doulos Phos The Ship Hotel staff member in Bintan has shared his side of the story with Stomp. dan_wilk Singaporean abuse hotel staff in Bintan, due to his mother getting lost at night and the hotel providing duty of care. Read more at stomp.straitstimes.com
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