Sean Cox is shown in this photo his mother took several years ago. The 43-year-old said he feels as though he was given a second chance after he was misidentified by Montfort Hospital.
She watched her son die at an Ottawa hospital. Then, she got a text from himIn January, Heather Insley spent three excruciating days at Ottawa's Montfort Hospital, watching her eldest son die. Days later, she was speaking with him on the phone, in what turned out to be a case of misidentification.In January, Heather Insley spent three excruciating days at Ottawa's Montfort Hospital, watching her eldest son die.
Sean Cox is shown in this photo his mother took several years ago. The 43-year-old said he feels as though he's been given a second chance after he was misidentified as a patient who died at Ottawa's Montfort Hospital in January. "True identity of the deceased patient has since been confirmed. The families involved have been informed," Sauvé wrote in an email to CBC. "We offer our most sincere condolences to the loved ones of the deceased patient, and offer our apologies to both families involved for the distress caused by this situation."
According to Insley, a nurse thought she recognized the man in the bed as Cox from an earlier hospital stay following an overdose two months earlier, and suggested staff try to reach his next of kin.On Jan. 1, Insley got a call from a doctor at the Montfort who told her a family member might be there in "grim condition."
"We cried. We cried so much. It was just, it was devastating," she said. "We planned the funeral. I never knew what it would feel like to lose a child, and it was awful."Looking back, she said there may have been clues that would have indicated it wasn't her son in the hospital bed. Zelmer said misidentification can and does happen, though she's never heard of an experience like the one Insley went through. She stressed the need to learn from what happened to improve patient safety and ensure a similar mistake never happens again.In a statement to CBC, the organization said it wants to "express sincere concern" for the man who died and the families involved.
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