Vietnam: The service helps reduce waiting time for passengers and minimises congestion during the check-in process.
According to Do Trong Hai, AHT Deputy General Director, passengers arriving at Danang International Airport can choose their seats and complete the check-in process for their flight within just two minutes at the kiosk.
Additionally, the firm plans to deploy more services, such as automated boarding gates and self-baggage drop systems, he said, adding that when all these systems are synchronised, passengers will save a significant amount of time during the check-in process, allowing them to enjoy and experience various amenities and services at the airport.
To ensure that all passengers can easily use the system, a Passenger Assistant Team has been arranged at the airport to provide assistance to passengers.The e-identification app VNeID was put into official operation for passengers on domestic flights at all airports on Aug 2 after a two-month pilot period, according to the Civil Aviation Authority of Vietnam .
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