Scammers On The Line: How To Protect Yourself Against Scam Calls [ This story is brought to you by CIMBMalaysia ]
While it’s simple to believe that we won’t fall for a scam, the truth is that anyone could, especially if we aren’t vigilant enough. With just a convincing narrative or an intricate scheme alone, it’s possible for someone to be swindled out of their money. What’s worse is that some people don’t realise they’ve been scammed until it’s too late.
However, not all scam stories end in misfortune; here are some actual stories of customers who were protected by the bank’s fraud team. They managed to prevent customers from being scammed.It began as a simple call from a person who introduced themselves as telco staff, informing the customer that she had won a prize that she could claim by following a link the telco staff had provided.
With her account credentials compromised, it was only a matter of time before a fraudulent transaction attempt was made. The transaction amounting to more than RM17,000 was immediately detected by CIMB’s Fraud System as an out-of-norm transaction and placed on hold. CIMB’s fraud team reached out to her and upon further scrutiny, it was verified that the customer had fallen victim to a scam.
You must always be vigilant whenever something out of the ordinary happens. Thankfully, measures to counter these have been put in place for you to use. However, be mindful that preventing scams is a joint effort and responsibility; fraudsters would not have access to your accounts if they were not able to gain access through their tactics and schemes.
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