GEORGE TOWN: After apologising for publicly shaming his customer, a coffee shop owner says he will still impose the RM1 surcharge on those who do not order drinks at his outlet in Carnarvon Street here.
“It’s a matter of principle. I believe I have the right to safeguard my interest as an owner by imposing the surcharge.
“I have apologised for uploading the picture of the elderly man on Facebook. I hope this will bring an end to the entire episode,” said the proprietor, Ben Lim.
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