Newly released documents show that a federal government department asked Facebook and Twitter to delete a newspaper article that it felt contained errors -- but both social-media giants denied the request.
The request to remove social-media posts that linked to an unspecified Toronto Sun article came from a director of communications at Immigration, Refugees and Citizenship Canada on Sept. 27, 2021.
The social-media companies ultimately said that they were denying the request because the article wasn't their original content.Documents tabled in Parliament detail 214 examples of Ottawa asking for social-media content to be removed between January 2020 and February 2023. Companies took down posts about half the time for reasons such as impersonation or copyright violations.
"The CRA disciplined the employees involved, up to, and including, termination of employment," the documents say, and the affected taxpayers were notified and offered credit protection services. Employees were also retrained on unauthorized access and social media.
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