Proposed law to handle public service complaints receiving final touches, says Azalina

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Proposed law to handle public service complaints receiving final touches, says Azalina
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KUALA LUMPUR: The proposed Ombudsman Bill, which will codify the handling and resolution of complaints about public service, is being finalised, says Datuk Seri Azalina Othman Said.

The Minister in the Prime Minister's Department said the Bill would then be sent for approval by the Cabinet.

"The Ombudsman will be a truly independent body which practices an impartial concept when handling grievances brought forward by the public towards public service," she said in a statement on Wednesday . "Institutions like the Malaysian Anti-Corruption Commission , Enforcement Agency Integrity Commission , Human Rights Commission , National Audit Department and Independent Police Conduct Commission are also used as references to determine policies under the Bill," she said, adding that various engagement sessions were held with government and Opposition MPs, government agencies, non-governmental organisations and civil society organisations.

"Those remaining in service will be transferred to other government departments or ministries," he told reporters after an engagement session with MPs on Wednesday .

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