An Ottawa man is stuck in a bizarre bureaucratic limbo thanks to a government payroll snafu that\u0027s left him unable to access his pension.
Not even his union, the Canadian Association of Professional Employees were interested in helping him.Poirier said a post-retirement 2021 dental appointment provided the first indication that something was wrong.
What followed was two years of regular checks and escalation requests, urging the pay centre to fix the problem.“They’ll give you a ticket for the call, they record the call and issue, and they send it off to the pay adviser.” “There’s a disconnect now. Everybody now is a glorified note-taker who just passes messages along,” Poirier said.Article content
“When you’re dealing with the pay centre, it’s almost Kafkaesque — I don’t know how else to put it,” he said.
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