‘Passed like a baton’: Advocates, Air Canada CEO clash on accessible travel

OTTAWA — Advocates and Air Canada's CEO are serving up opposing views of accessibility in the country's aviation system.

OTTAWA — Advocates and Air Canada's CEO are serving up opposing views of accessibility in the country's aviation system.

Under a three-year plan, Air Canada has pledged to roll out measures that range from establishing a customer accessibility director — now in place — to requiring annual training for its 10,000 front-line staff.

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