What does it say about our consumer addiction when drivers are making what would be considered healthy pay packages even in white-collar jobs?
Negotiating guru Chester Karrass said famously that in business as in life, you don’t get what you deserve, you get what you negotiate.
If you spin out Dr. Karrass’s logic, it doesn’t really matter what anybody thinks is fair or what some HR guidelines say are approved pay ranges for certain positions. Market forces will determine the value of a job, and smart negotiators know how to leverage those forces to their advantage. So powerful has the delivery market become that the threat of significant impact on the U.S. economy – and the ripples that would generate globally – was a strong point of leverage in the negotiations. Had the UPS workers walked out, it would have been the largest single-employer strike in U.S. history.
That’s pretty much it. Good customer-service and driving skills are also considered a plus, but the company will teach successful applicants the rest through a training program.
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