Opinion: Our airline regulators should be fired for their inaction in protecting passengers

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Opinion: Our airline regulators should be fired for their inaction in protecting passengers
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Our airline regulators should be fired for their inaction in protecting passengers

Since her appointment as chair in 2021, France Pégeot hasat a brisk clip and is on track to meet Mr. Streiner’s record over his six-year tenure. So, it is hardly surprising the Air Passenger Protection Regulations have failed to take off under her leadership. Last year, the agency’s tribunal averaged a dismal annual rate of 2.4 decisions per tribunal member thatWith such a track record, it should come as no surprise the CTA goes to great lengths to conceal information from Canadians.

The agency knows what Canadians think about this state of affairs. In the past, it conducted client satisfaction surveys. But

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