How working from home gave Canadians a big pay raise - and why nobody wants to give it up
Not long ago, I called customer service at the big Canadian telco that delivers my home internet service. The person on the other end of the line was in the Philippines. No surprise there: Companies have been offshoring call centres for decades.
The pandemic’s biggest long-term impact may be on where we work. Forced to adapt to the previously unthinkable, millions of people discovered they rather liked it. For example, though this week’s strike by more than 150,000 federal public servants is in part about pay demands, the Public Service Alliance of Canada has also said it wants the flexibility to continue working from home written into any collective agreement.
Then there’s the financial story. Since 2020, millions of Canadians have noticed a lot of extra savings accumulating in their bank accounts. One reason is that they stopped commuting. And if you’re driving, the cost will be higher. It’s not just gas and vehicle wear and tear; you’ve also got to provide your car with a comfortable place to nap while you’re at work. Parking in central Toronto or Vancouver easily runs at least a couple of hundred dollars a month.
The old saying is that a penny saved is a penny earned, but that’s not quite right. Income is taxed – so a penny saved is, depending on your tax bracket, worth as much as two cents earned.
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