Operations return to normal at Kelowna International Airport
Bags are being picked up and shipped out daily so they can be reunited with their owners. However, staff say there is still the concern of them being stolen.
“That’s why we have CCTV cameras, we have security patrols. Obviously, we need to give access to the passenger to be able to pick up their bag. There’s certainly a balance in terms of the threat against someone picking up a bag and walking out the door with it,” said Sammadar.Samaddar says the airport had contingency plans in place for the chaotic past few weeks and they were still able to deliver some positive outcomes.
“We kept the runway, for example, open throughout the holiday period, regardless of the weather that was happening. The teams did a great job in dealing with what they were dealt with and trying to help our common passenger.” Samaddar also adds that the delays and issues at YLW this holiday season – will serve as a learning opportunity for airport staff.
“The more that we can use technology rather than a manual system to reunite passengers with their bags would be much preferable.”
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