An Ottawa woman felt angry and flustered that nobody seemed willing to help her ‘in any way, shape or form’ with a process that was already so emotionally difficult
An Ottawa woman says her experience of trying to report a sexual assault that happened in another province led to a “convoluted” back-and-forth between police forces that has made her reconsider whether she wants to come forward at all.October about an arrest in a decades-old murder and sex assault in QuebecThe article described the arrest of Marc-Andre Grenon, who has been charged with the 2000 murder and sexual assault of a junior college student in Jonquiere, Que.
“The face looked sort of familiar, and I had a sexual violence incident in Quebec City when I was 18, and I’m now 45, so I immediately thought of this person who very much fit,” she said in a recent interview. When she called Ottawa police, she was told by the employee on the line that it wasn’t their jurisdiction and she would have to call Quebec provincial police again.
Unable to focus on anything else, Dean said she called Quebec police back. Their solution this time, she said, was for her to drive 40 minutes to Gatineau, Que., to give her report in person – advice she felt was very unhelpful given the emotional nature of the subject and the burden it places on her to take time out of her busy life as a mother of two.“It makes me more fearful of the actual process and what it’s going to look like,” she said.
Lt. Anne Mathieu of the Quebec provincial police said she was “very, very sorry” to hear of the negative experience, and would take action to ensure it doesn’t happen again. “We are going to really raise awareness among the people who work on this line to be attentive to the information that is received and to the needs of the person who contacts us,” she said in a phone interview.Marie-Christine Villeneuve, a spokeswoman for Quebec victims services group CAVAC, said it’s important for police services to be receptive, because many victims agonize over the decision.
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