The board says it strives to give a hearing within 25 days, but the latest update from the summer indicates the average wait is now eight months.
Delays in resolving disputes impact both small landlords and tenants, expert saysTony Miller, founder of the Ottawa Small Landlord Association, says delays at the Landlord and Tenant Board can leave both parties in a tough spot, with landlords stuck with tenants they can’t evict or tenants struggling to hold landlords accountable.
Landlord Sian Tuang, who arrived in Canada as a refugee from Myanmar in 2008, said the wait to settle this dispute has been "very stressful."Construction site cleaner Sian Tuang took out a loan to cover the $2,600 monthly mortgage on a house he bought and rented to tenants after they stopped paying rent.
His lack of credit history left him with only high-interest options to pay for the mortgage, which is $2,600 per month, as he waits for a hearing to try to collect rent.The situation is much the same for federal public servant Ali Labano, who rented his home in the Ottawa suburb of Barrhaven to a family of four in July 2021.
At a rental home in Ottawa's Barrhaven neighbourhood, tenants have refused to pay any rent since March. Labano has joined the long list of small landlords seeking a resolution with the board, according to Tony Miller, who founded the Ottawa Small Landlord Association.
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