JOHOR BAHRU – I should have guessed that picking up my Vehicle Entry Permit (VEP) tag in Johor Bahru would be an adventure. The demand for VEPs surged after May 28 when Malaysia announced that all foreign-registered vehicles entering the country by land from Singapore must use the VEP from Oct 1. The news led to a surge of applications....
Singapore drivers have flocked to the newly opened VEP information centre in Woodlands to seek help with their applications.JOHOR BAHRU – I should have guessed that picking up my Vehicle Entry Permit tag in Johor Bahru would be an adventure.
After several attempts to apply online for the VEP in recent months, I was finally able to clear the necessary steps in early August, and then make my appointment to collect the VEP. Not knowing what to expect, I decided to plan a three-generation, three-day family staycation in JB to coincide with the VEP installation. My mother, son and I had a blast exploring the food, sights and shopping that downtown JB offers.]People with appointments to collect the VEP that day were picked out from the queue and asked to wait outside the office.
After the queue number is issued, the car’s windshield is tested to make sure the VEP can be read through it. This is done by on-site staff using VEP readers. There are no screens to keep drivers informed about the queue numbers being served. Queue numbers have a QR code which hyperlinks to an online system where drivers can check the queue number being served.
When my queue number came up in the system, I identified myself at the counter with my precious queue slip.The VEP collection was seamless. I was asked to log onto the VEP portal with my credentials on their tablet. With my completed details and proof of payment, I was issued a VEP tag from the counter staff and told to approach any of their staff outside to install the tag on my windshield.
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