Accommodation on human rights grounds is a very specific process that turns on an individual’s particular circumstances.
There is no one-size-fits-all approach. Unlike a service dog, there are no legal qualifications for therapy/emotional support animals in Alberta.
Listening to the owner’s needs and working with them to create an accommodation plan is always the best practice in these types of disputes. There is always risk with claims of human rights violations and in the particular case of emotional support animals. Tread carefully and get legal advice right away.
Roberto Noce, K.C. is a partner with Miller Thomson LLP in both the Edmonton and Calgary offices. He welcomes your questions at . Answers are not intended as legal opinions; readers are cautioned not to act on the information provided without seeking legal advice on their unique circumstances. Follow Noce on Twitter at @RobertNoce.
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