A payment systems error at National Australian Bank has left customers at ING, Bank of Queensland, Tyro Payments and Commonwealth Bank of Australia without their pay in the middle of silly season.
A payment systems error at National Australian Bank has left many Australians without their pay in the middle of silly season, with the glitch affecting customers at ING, Bank of Queensland, Tyro Payments and Commonwealth Bank of Australia.
A payment services issue at NAB has caused havoc for thousands of Australians who cannot receive their pay.“We are aware of some customers who made payments to other banks that have been delayed. All delayed payments up to and including 28 December have now been processed by NAB. However, they may be some payments still being processed by other banks,” the bank said.
“We can now confirm that payments that were not sent to ING have now been delivered and processed. We ask impacted customers to please check their account. We have had confirmation from another institution that there was a technical issue at their end which resulted in us and other institutions not receiving the payments.”
One customer due to undergo a round of chemotherapy next week took to Facebook to say they will not be able to afford their medication, petrol or the hospital parking fees if the issue was not resolved urgently.
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