Premier says he believes best practice allows for passengers to use their own ‘handheld devices’
Unlike other public transport ticketing systems, which accept credit cards and tap-to-pay-enabled phones and watches when boarding, Myki still requires a physical card, which costs $6 upfront before credit is added.
There is a mobile Myki version for Android devices, but not for iPhones, despite the government allocating $1m in 2019 to work on an Apple version and other improvements. At the recent state election campaign the public transport minister, Ben Carroll, said it had been difficult to integrate Myki with iPhones.
“It’s been a lot easier to get it on the other phones apart from Apple, but that’s … why we are looking at doing a whole increase in the Myki system to ensure we get the best ticketing system for Victoria’s needs in the 21st century,” he said. “We also want to cater for people, the elderly that are used to the old system, so it has to be very much encompassing all Victorians to give them the opportunity no matter what sort of ticketing system [they want to use] – whether it’s your credit card, whether it’s your phone, or if it is a card-based system that you want to keep.Carroll also confirmed regional commuters, some of whom require paper tickets, will move on to the Myki system in March 2023.
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