The recovery continues from the faulty software update applied to Microsoft operating systems.
The world as we know it increasingly relies on digital connectivity that, for the most part, works quietly and invisibly in the background. So how did a single software update bring down half the internet?
Preliminary analyses suggests the chaos stemmed from a software update from CrowdStrike’s Falcon Sensor security software that was applied to Microsoft Windows operating systems. Workers in companies using CrowdStrike were met with the “blue screen of death” when they tried to log in. China’s focus on using indigenous technology and reducing their dependency on foreign technology may have also contributed to the lesser impact on their systems. The incident serves as a stark reminder that technological dependencies can translate into geopolitical vulnerabilities, with state authorities increasingly needing to consider not just the economic but also the strategic and geopolitical implications of their IT alliances.
It’s particularly surprising that despite numerous past lessons, like the TSB IT migration disaster in 2018 that affected millions of customers of the UK bank, a staggered software rollout was not employed. As services begin to stabilise and resume, this outage should serve as a wake-up call for IT professionals, business leaders, and policymakers alike. The pressing need to reassess and even overhaul existing cybersecurity strategies and IT management practices is clear. Improving system resilience to withstand large scale disruptions must be a priority.
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