Tenants are waiting months to have complaints about mould infestations addressed as some landlords refuse to adhere to minimum requirements in the hot rental market
“One day, I looked at the back of the blinds and it was just covered in mould … it was disgusting,” Ms Moore said.
“In our bathroom and on our back windows, there‘s been a massive collection of mould … that’s obviously not a reasonable way to live,” Ms Moore said. “Mould is considered an ‘urgent repair’ under law, but renters often tell us they have difficulty in having the problem fixed when they go their landlords.”Similarly, Harry Douglas, 25, reported a leak coming down from his upstairs bathroom into the kitchen of his Kew rental, which occurred every time he or his housemate had a shower.
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