MACTAN-CEBU International Airport (MCIA) continues to demonstrate its commitment to exceptional service by achieving Level 2 Airport Customer Experience Accreditation from Airports Council International (ACI).
MACTAN-CEBU International Airport continues to demonstrate its commitment to exceptional service by achieving Level 2 Airport Customer Experience Accreditation from Airports Council International .This milestone follows last year's historic achievement, where MCIA became the first airport in the Philippines to receive Level 1 accreditation.
Year after year, we refine our customer experience strategies by leveraging innovation and engaging in consultations with passengers and other stakeholders. Apart from the warm and inviting culture that the airport practices towards its passengers, we gather representatives from different age groups to seek their ideas and understand their sentiments,' says Aboitiz GMR Megawide Cebu Airport Corp. Customer Experience Head Ricia Montejo.
Celebrates Level Airport Customer Experience Accreditation
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