Inspectors witnessed some staff members fail to clean their hands and poor staffing levels as well as a lack of training were also issues.
The Care Quality Commission discovered a string of issues across multiple hospitals when they inspected Somerset NHS Foundation Trust’s maternity services in November.
Staff also failed to complete mandatory training - with gaps including how to protect people from abuse and how to manage when unborn babies had reduced movements or growth restrictions. High sickness levels among staff in Bridgwater also saw some services closed for five months of the year.Carolyn Jenkinson, CQC’s deputy director of secondary and specialist care said inspectors found a “deterioration” in the quality of care being provided across the Trust’s maternity services.
"Leaders also weren’t effectively monitoring how the services performed, or taking action when risks needed to be escalated."Speaking about Yeovil, she added: "We were concerned that staff weren’t always cleaning their hands when entering clinical areas to care for people, and they weren’t always following the trust’s uniform policy to help reduce spreading germs. Leaders also weren’t monitoring whether staff were complying with their hand hygiene policies.
Ms Jenkinson added: “We have told the trust where we expect to see significant improvements and will continue to monitor them closely while these improvements are made. “We want to say sorry to our families that use these services and to our hard-working colleagues,” he said.
Somerset Yeovil Taunton Bridgwater
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