Lotus’s Malaysia to discontinue Scan&Shop app, upsetting shoppers

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Lotus’s Malaysia to discontinue Scan&Shop app, upsetting shoppers
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BANGKOK: A former school principal in Nakhon Sawan has been sentenced to 50 years in jail for siphoning some 596,000 baht (US$17,000) from his students’ lunch budget in 2021.

Lotus’s Malaysia said it decided to discontinue the app ‘after careful consideration as there had been cases of misuse’. — Image by frimufilms on FreepikThe app, first introduced in Malaysia in 2021, has garnered over 500,000 downloads on Google Play Store.

This QR code can be used at self-checkout stations or traditional checkout counters, removing the need for cashiers to manually scan each item., Lotus’s Malaysia said the decision to discontinue the app was “only made after careful consideration as there had been cases of misuse”., Lotus’s Malaysia experienced losses because some shoppers left the store without scanning all their items using the app.

On X, Lotus’s Malaysia’s announcement has received over 42,000 views, with users gushing about the convenience of not having to wait in long lines at checkout counters when using the app. On Facebook, some users also expressed disappointment as they were no longer able to use the app since July.

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