KTMB CEO says almost 400,000 people tried to get tickets yesterday, causing the servers to crash. FMTNews KTMB ETS Malaysia
KTMB CEO Kamarulzaman Zainal speaking to commuters waiting at the ticket counter in KL Sentral.
“The average ticket sales a day is 12,000. But we entertained close to 30,000 transactions yesterday, This caused a jam in our servers that recorded close to 400,000 users,” said KTMB CEO Kamarulzaman Zainal at a press conference in KL Sentral today.Kamarulzaman said the spike was because the tickets on sale were for journeys starting from December 2019 to February 2020. This period involves festival holidays for Christmas, Chinese New Year and Thaipusam.
“This includes upgrading the internet bandwidth for the online ticketing system from 100mbps to 200mbpsYesterday, people vented their frustration at KTMB ticketing counters and complained publicly after the company put tickets on sale for December 2019 to February 2020.
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