An Ontario man is struggling to get around while on vacation in Chile after Air Canada forgot his customized wheelchair in Toronto.
An Ontario man is struggling to get around in Chile after Air Canada forgot his customized wheelchair in Toronto.
Jim Hamilton and Elliott's mother Kathie Hamilton departed Toronto late Sunday for Santiago, Chile, for a month-long trip that includes a 16-day cruise. Avid travellers, the couple had been looking forward to their first vacation since Hamilton suffered a serious stroke in May 2021, which left him completely paralyzed on his left side. Elliott says the stroke "turned their whole world upside down in an instant.
Hamilton was taken right to the door of the plane in his wheelchair, which was then supposed to be gate-checked, like when large carry-on luggage is put into the cargo hold right before a flight. But when the couple arrived in Santiago on Monday morning after the 10-and-a-half-hour flight, they learned that the wheelchair was still in Toronto.
The couple is travelling from Santiago to Vina del Mar, a more than 120-kilometre drive, where their cruise departs on Friday. Elliott says her mother is struggling to help Hamilton in and out of the "uncomfortable" temporary wheelchair they were provided at the airport when they arrived. Costing more than $5,000, Hamilton's wheelchair had been customized for his height, weight and particular mobility needs.
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