More than 30 computer systems were impacted at The Ottawa Hospital during a 12-hour network failure last fall that halted surgeries and medical appointments.
One employee at The Ottawa Hospital described last fall's 12-hour 'code grey' event as 'a crazy day.' The outage knocked out more than 30 computer systems at the Civic campus, seen here, and at the hospital's two other campuses.
As staff came up with workarounds, such as labelling lab samples by hand, doctors became overwhelmed and confused at times, the documents show. CBC is not naming the front-line health-care workers involved in the email chain because they were reporting problems internally. The Ottawa Hospital's General campus was among the locations affected by the code grey, but hospital management did not inform the media until after the crisis was resolved.SPOK Mobile Paging .Subsequent technical updates informed staff they should "anticipate problems will be harder to resolve" and could last "longer than just an hour or so."I've never seen a computer outage or a code grey like this before in my career.
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