Microsoft said this week it is promising to make improvements to its AI-enhanced search engine after a growing number of people are reporting being disparaged by Bing.
Microsoft's newly revamped Bing search engine can write recipes and songs and quickly explain just about anything it can find on the internet.
Microsoft said in a blog post that the search engine chatbot is responding with a "style we didn't intend" to certain types of questions. In recent days, some other early adopters of the public preview of the new Bing began sharing screenshots on social media of its hostile or bizarre answers, in which it claims it is human, voices strong feelings and is quick to defend itself.
"Considering that OpenAI did a decent job of filtering ChatGPT's toxic outputs, it's utterly bizarre that Microsoft decided to remove those guardrails," said Arvind Narayanan, a computer science professor at Princeton University. "I'm glad that Microsoft is listening to feedback. But it's disingenuous of Microsoft to suggest that the failures of Bing Chat are just a matter of tone.
In an interview last week at the headquarters for Microsoft's search division in Bellevue, Washington, Jordi Ribas, corporate vice president for Bing and AI, said the company obtained the latest OpenAI technology -- known as GPT 3.5 -- behind the new search engine more than a year ago but "quickly realized that the model was not going to be accurate enough at the time to be used for search.
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