Internal emails obtained by CBC News show how senior staff at Immigration, Refugees and Citizenship Canada rushed to reshuffle applications stuck in the system for years, pegged to a particular officer, once CBC published a story on them.
Last spring, CBC filed an access to information request on internal government communications. After a year and a complaint to Canada's information commissioner for delays, CBC received the documents last month.
Once the story about officer DM10032 published on Jan. 24, 2022, officials narrowed down the team the employee belonged to. "Jon, all I need to know from you is what you're going to be doing with these files..." wrote a senior adviser in an email. "I plan to reshuffle [redacted] most urgent files ... to get ready for Feb/March approval if possible," continued that manager at the Ottawa office. It's unclear whether "approval" here means giving applicants their PR, or if it's an internal procedure.
Officials also raised concerns over the officer's privacy, should they release their identity as part of a response to a written inquiry submitted in the House of Commons by Conservative MP Kyle Seeback.
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