Many more firms are monitoring and analysing employee communications and behaviour. Does it work?
Is workplace surveillance about improving productivity or simply a way to control staff and weed out poor performers?
Courtney is not alone in her dislike of this kind of surveillance, but it's on the rise around the world as firms look to squeeze more productivity from their workers and become more efficient.Courtney Hagen Ford says having her every move monitored was"dehumanising" His company gathers"data exhaust" left by employees' email and instant messaging apps, and uses name badges equipped with radio-frequency identification devices and microphones.
Larger lunch tables were"driving more than a 10% difference in performances". A fact that would probably have gone undetected without such data analysis.The chip allows employees to open doors and use the photocopier without a traditional pass card The implant"cannot transmit any data unless you put it within a centimetre of a reader, so the person with the implant controls when it can be read", he says.
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