A long line at Service Canada Passport office on Beaumont Street in Montreal, Quebec on 24 May 2022.
Canadians routinely wait hours on the phone and in person when dealing with Passport Canada. Canadians routinely wait hours on the phone and in person when dealing with Passport Canada, leaving many travellers infuriated by the quality of the agency's customer service.
In downtown Toronto that month, would-be passport holders faced a three-hour wait to get to the front of the line before noon. ," Braun thought she'd have her hands on a renewed passport well before her Mexican vacation in April. Immigration Minister Marc Miller has said "system vulnerabilities" have prevented Ottawa from fulfilling that commitment. "It's not secure," he told reporters in February.
Passport Canada had somehow affixed an old mailing address to her file. Braun filled out the right address when she sent it in, she said, and she has a copy of the application to prove it.Later in February, she was number 352 on the line to speak to an operator.Federal government announces online passport status trackerMinister of Families Karina Gould says this is the first step in modernizing the system after months of delays due to a backlog.
"They just tell the people what they want to hear — 'Oh, we've fixed everything' — and the systems they put in place to improve things aren't adequate because they don't think it through," she said.That's a problem, Griffith said, because nobody wants to take ownership of a vital service that touches so many Canadians personally.
Philippines Latest News, Philippines Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Air Canada resumes flights to Israel after six-month pause due to Israel-Hamas warAir Canada has resumed service between Canada and Israel following a six-month pause.
Read more »
Air Canada resumes flights to IsraelAir Canada has resumed service between Canada and Israel following a six-month pause.
Read more »
International students to have working hours cut from 40 to 24 hours a weekImmigration Minister says the reduced limit for off-campus work will ensure international students come to Canada to receive an education rather than find a job
Read more »
Posthaste: Canadians putting off plans to buy a home until the Bank of Canada cuts ratesMany say they will hold off until 2025 or later
Read more »
Canadians aren't happy with Air Canada for introducing another fee at check-inAir Canada passengers with standard or basic fares can now change their automatically assigned seat during check-in, but for a fee, and Canadians a...
Read more »
Canadians should expect politicians to support right to bail: office of Canada's justice ministerThe office of Canada's justice minister says the public should expect politicians to support their right to bail and to be presumed innocent — warning that 'immediate' and 'uninformed reactions' only worsens matters.
Read more »