The complaints primarily revolve around accusations of overcharging and refusing to accept hires.
HONG KONG - There has been a significant surge in complaints about the alleged misconduct of Hong Kong taxi drivers over the past five years, primarily revolving around accusations of overcharging and refusing or neglecting to accept hires, the city’s transportation chief said on June 19.
Secretary for Transport and Logistics Lam Sai Hung revealed the figures in a written response to a legislator’s inquiry about alleged misconduct and illegal activities in the taxi industry. The two departments also received 208 complaints regarding taxi drivers refusing to drive passengers to their requested destinations, reflecting a 35 per cent increase compared with the previous year.
Mr Lam said that the police have been adopting various effective measures to combat taxi drivers’ alleged illegal acts.
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