Toronto's 311 information line deals with more than a whopping million calls from residents every year, with each one seeking either information ab...
Toronto's 311 information line deals with more than a whopping million calls from residents every year, with each one seeking either information about City programs, or a resolution to some issue in the community that requires attention.
Some 400,000 of these non-emergency calls usually end in service requests, with staff from various departments dispatched to address all types of issues, whether they be regarding bylaw and property violations, snow removal and traffic safety, sewage leaks and watermain breaks, or even wild animal encounters.
The latest 311 data shows that around 20,000 requests to fix busted garbage cans across the city were logged last year, amounting to a staggering 54 or so per day. And, it's been years that people have been bemoaning the Astral Out-of-Home-managed containers, which seem to be generally neglected as far as cleaning and operationality are concerned.Aside from the garbage issue, residents' second biggest grumble point last year was potholes, followed by appeals to attend to dead or injured wildlife, maintenance violations, and property standards.Ontario's record-breaking U.S.
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