Administrators at public hospitals need to be taken to task for being the biggest obstacle to people accessing healthcare. But instead, it’s the healthcare professionals who are targeted.
When someone you love is going through diagnostic cancer tests to determine whether or not they have cancer, your natural reaction is to lie to them, to offer well-meaning but ultimately pointless platitudes and assurances that everything is going to be fine, even though you have absolutely no clue if that’s true.
I was sceptical. Over the years, I’d observed various specialists, surgeons and professors at Milpark and not all of them were “amazing”. I once witnessed a surgeon shouting at a nurse so loudly that the entire ward fell silent and came to a standstill, and it was all because she dared to ask for clarity about a patient’s medication.
My sister and I had a dozen questions, which she answered easily and authoritatively. She told us we could record what she was saying, so I did, and I went over that video a few times to have a better understanding of the type of breast cancer Sandy had. On one occasion, Sandy and I were sitting in the reception area and observed Benn talking to two of the navigators.
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