The company said it discovered that their salesman 'allegedly engaged in fraudulent activities that violated our company’s principles (and possible a criminal offence).'
The company said it discovered that their salesman"allegedly engaged in fraudulent activities that violated our company’s principles ."
On 28th April 2023, Mr Ng changed his preference to a Toyota Yaris Cross and expressed his willingness to pay the full amount in cash to avoid taking up a loan. Ken met him, voided the previous agreement, and issued a new one. To his shock, Mr Ng discovered that CarTimes had no record of the payments he had made, nor had the ownership of his trade-in vehicle been transferred to them. The sales manager revealed that Ken had altered the agreement before submission, and it appeared that Kent had sold Mr Ng’s vehicle elsewhere. Distraught and confused, Mr Ng promptly filed a police report.
“Is the man that scammed me not your staff? I trusted your company and merely followed the instructions given by your salesman, and yet you have the audacity to turn this back on me? It was your salesman, carrying your company’s brand, who I trusted to do the transfer of the ownership of my car too.”
Mr Ng lodged an additional complaint against those involved for trading his car without honouring the agreement he signed.
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