Software and technology can process large amounts of data instantaneously, making them highly attractive for government use
This article by Joanna Redden, Western University originally appeared on the Conversation and is published here with permission.
For example, families have been bankrupted and forced into crises after being falsely accused of benefit fraud. Our latest research project, Automating Public Services: Learning from Cancelled Systems, provides findings aimed at helping prevent harm and contribute to meaningful debate and action. The report provides the first comprehensive overview of systems being cancelled across western democracies.
Hopefully, our recommendations will lead to increased civic participation and improved oversight, accountability and harm prevention. This engagement should include the option for community members to decide areas where they do not want ADS to be used. Examples of good government practice can include taking the time to ensure independent expert reviews and impact assessments that focus on equality and human rights are carried out.