GO Transit and UP Express riders can now text Metrolinx for help if they see any safety concerns on their commute.
In order to report an immediate concern, transit riders can text “HELP” to 77777, and a member of Metrolinx’s Customer Protective Services team will respond within 90 seconds. The team can also be reached by phone at 1-877-297-0642.
According to Metrolinx, the new service became available for use on Monday, and can be used trains and buses, stations, and bus loops with GO Transit and UP Express.
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