In the January-March period, the CTA received 20.9 complaints for every 100 Flair flights. That compares to 10.7 for WestJet and 5.8 for Air Canada
In the October-December 2022 period, Flair was second only to Sunwing — whichIn fact, since the CTA started publishing data, Flair has always been either the first- or second-worst airline for reported complaints.Blane Johnson, a sales representative from Meaford, Ont., has a story to tell about Flair's mismanagement.
Luckily, an Uber was willing to make the trip to the Kitchener airport so he and his brother could pick up their stranded vehicle for the drive back to their final destination on the shores of Lake Huron.Under air passenger protection regulations, delayed passengers like Johnson are entitled to some compensation.
Godbout's problem is that he still hasn't received his baggage. He said he's been waiting for more than two weeks. "Air Canada, WestJet — they're not great. But at least I could speak to someone. Flair, they just don't give a shit. Flair is the worst ever. That was my first and last experience with Flair."Last month, a Flair spokesperson said, the airline flew over 436,000 passengers with 82.1 per cent of its flights arriving within 15 minutes of the scheduled arrival time.
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