Flair Airlines customers are being met with a website outage when trying to book airfare with the Edmonton-based low-cost carrier.
Ultra-low-cost carrier Flair Airlines has made headlines recently for the amount of money it owes the Canada Revenue Agency. Its CEO says operations won’t be impacted, but one travel expert suggests caution, depending on your tolerance for travel disruption. Anne Gaviola has what you need to know – Feb 8, 2024Multiple customers reached out to Global News over the weekend stating they were unable to book a flight on the Edmonton-based airline.
As of Monday afternoon, users who tried to book a flight were met with a web page apologizing for the inconvenience.A spokesperson for Flair told Global News in an emailed statement Monday afternoon that the airline’s teams “have been working overnight to address the interruption.” “While we regret any inconvenience it may have caused, we anticipate booking services being restored within the next few hours,” the statement said.Flair reportedly also told the Globe and Mail in an email Sunday that its crews were working overnight and that a resolution was expected within hours.owes $67.2 million to the federal government, which seized a number of jets from the airline last spring amid claims of missed payments – a claim that Flair rejects..
Karl Moore, associate professor at McGill University’s Desautels Faculty of Management, tells Global News that Flair’s financial difficulties and snafus affecting its booking system make him “nervous” about the company’s future. “If you don’t invest in IT adequately, you can have problems like this, which is going to impact your ability to serve your clients and in fact make money over time,” he says.‘They took advantage of me’: Ontario man warns of alleged fake roofing crew
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