The federal government has introduced new guidelines for employees who want to use artificial intelligence tools like ChatGPT on the job to ensure the technology is being used responsibly, says Treasury Board President Anita Anand.
"The legal obligation continues to remain on all employees regardless of these guidelines," Anand said. "The guidelines are on top of those existing obligations."
If a department uses generative AI to respond to a citizen, answer questions via a chatbot, create a document or make a decision, it should be transparent about using the technology, the guidelines say. Anand said the government is issuing the guidelines now because "the public service is at the initial stages in recognizing the importance of AI."
Jennifer Carr is president of the Professional Institute of the Public Service of Canada , whose members include government computer experts. She said her union has not been consulted on the guidelines or decisions by departments to introduce new AI tools or systems."It only proposes that the government 'be careful' on how they use AI," Carr said. "'Be careful' is a very subjective term.
Chris Aylward, national president of the Public Service Alliance of Canada, says AI should enhance public service jobs - not replace them.
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