Customer trust is at the center of a successful payment ecosystem, Flutterwave’s head of risk, Africa - Punch Newspapers

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, has said that fintech companies and banks are in the business of trust building as they build financial solutions that enable payments. He added that creating a successful payment ecosystem that protects consumers and enables businesses to thrive requires that all stakeholders including regulators work together towards strengthening consumers’ trust.

Emmanuel noted that the keynote addresses and remarks delivered prior to the panel session reemphasized that no one or company is immune to fraud. He said, “Fraud is real, and the industry must understand that. The reality is that irrespective of whether you are a bank or a fintech, you are not immune. The 238% increase in cyberattacks in the global financial sector in 2020, is a vivid reminder.” He also added that N3.

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