Their list of grievances also included the long waiting period to be part of the service, drivers who were late and a lack of communication.
CAPE TOWN - About 40 disgruntled users of the Dial-a-Ride service for people with disabilities marched to Cape Town's Civic Centre on Thursday demanding more buses and better services.
Their list of grievances also included the long waiting period for clients to be part of the service, drivers who were late and a lack of communication. The Dial-A-Ride User Forum's Eullah Makatala said: “We have broken buses so our lives are at risk. We are going to die in our buses. Each and every day, the steering wheel is broken or the brakes are off. Why is the city not looking after us?”
“We understand their frustration because you can’t help yourself when you’re disabled. So we need to be able to improve the service, but we don’t have the financial ability to improve it now. Everything is subject to the outcome of the court case.”
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