Senior bureaucrats are warning NSW Transport Minister Jo Haylen that the existing system’s hardware is “reaching end of life” and needs replacing.
The NSW transport agency wants to complete a complex $568 million upgrade of the state’s ageing Opal ticketing system by 2026 but has yet to put the project out to tender, more than a year after the plans were unveiled.in June last year by the previous state government, which provided conditional funding for the project over three years. It involves the replacement of thousands of electronic readers and back-office billing.
Coalition transport spokeswoman Natalie Ward said the Opal system was a critical state asset and delivering an upgrade of the magnitude planned would take years by the time detailed design, procurement and technology upgrades were completed.“It is not as simple as turning on and off a light switch. With the current supplier’s contract ending in 2024, it is concerning that a vital system appears not to be a priority of the new government,” she said.
Transport for NSW said it was preparing tender documents for the project ahead of an expected release to market late this year, which would call for a “broad range of tailored solutions, including hardware, software and systems integration”.Loading
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